4.8
98 reviews
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Kathryn H
10/04/2024
I would rate them 3.5 stars. In the end, my cabinets look beautiful from the outside. All of the workers who came into my house were very kind and respectful. Austin was very helpful when I needed to get things straightened out. Hopefully in the past 6 months they have improved the scheduling staffing because I did not enjoy working with Selena. She was not a proactive communicator and I found myself reaching out to her many times. For instance, about 1.5 days before our project was supposed to begin, we had heard nothing since our sales meeting 1.5 months earlier. It got bumped back a week, but she should have given us more warning since we had to take off of work for the first morning. On the bottom half of our kitchen, we just had the cabinets refaced. On the top half, we had them replaced so that we could extend them an additional 10 inches and get a 4th shelf. The entire reason the sales person convinced us to spend the extra money for the replacement was to get the 4th shelf. After the second day of work, we got home to discover that the factory made cabinets they installed only had 3 shelves. They record the entire sales meeting (which by the way, when the sales person leaves your house to give you privacy to discuss, they do not pause their recording, so the privacy you think you are given is still being recorded), so it was clear that the reason behind our purchase was to get a 4th shelf. As a result of their mess-up, they had to send someone back to drill new holes in the cabinets that were already installed and cut an additional shelf. The new holes were not drilled perfectly, so the shelves wobbled. And the additional shelf they cut was a slightly different color and smaller, clearly not the same quality. I complained and said I expected the shelves to all be the same, even if it took weeks longer to get them from the factory. They did fix the shelves to make them the same, and the fix for the wobbly shelves was to turn some of the pegs sideways instead of using the intended flat side of the peg. It will do, but it is disappointing because the original factory design was perfect, and it would have been nice if they had made us what we had actually ordered instead of all of these little fixes. We purchased slow close drawers. They just change the sliders and don't give you new drawers, so depending on what you have to start with depends on what you get. My new slow close drawers were loud and I did not like them. When they came back to fix my shelves, they were also supposed to do the drawers, but the guy who came wasn't told that and didn't have the materials needed for the drawers. So, we scheduled yet another visit for them to do the drawers. They came back to fix them and their fix on one of the drawers was to completely turn off the slow close feature. I'm guessing that was an accident, but they should have checked their work before leaving. I had to have them come back out for the drawers another time after that. They ended up changing the type of slider and they are better now, but one of our drawers still doesn't close properly. When you push it in, it stops 1-2 inches from closing. Unless you consciously think to shove the drawer hard, it doesn't close all the way. Needless to say, that drawer is almost always open in our house. To be fair to the company, we never told them about this drawer issue or asked them to fix it because I felt bad that they had already been back so many time and it seems like a tiny job. I was hoping that it would loosen up and fix itself. The installation people cut wood in my garage without asking, so I was left to clean up sawdust off of everything. There are a few nails that popped through the woodwork on the inside during their installation. They kept coming back to fix what I asked, the workers in my house were nice, and they charged a reasonable price. Just be ready to ask for what you want because with our experience, we had to ask them back multiple times. What they advertise on FB is the beautiful outside, but it is the inside that you really want to see.
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Patrick Conley
9/25/2024
Andrew was a great help knowledgeable and thoughtful, that is why I went with Modern.
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Margaret Longsworth
9/25/2024
Marck was very professional. He was patient with all my questions and he provided ideas and answered all my questions. I would definitely do business with Modern Cabinet and refer them to my family and friends.
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Abdel Alqam
9/21/2024
Mark was a very kind and knowledgeable salesperson! The company does high quality, thorough work for all sorts of kitchen remodeling.
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Latoya Buckley
9/20/2024
Mark was very helpful I enjoyed his presentation and very kinda i love him to come back
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Martha Garrett
9/19/2024
Both Jordan & Mike did a great job! Perfectionist and made sure I was 100% happy! I sure am! My neighbors can’t wait to see the final results. I choose dark gray instead of white to pick up the colors in my backsplash and granite. The walls will be painted white down the road!! It’s worth every penny! Plus guaranteed for life!!!
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Evelyn Blackledge
8/22/2024
I found Andrew to be patient, pleasant, and knowledgeable 🙂
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Sarah
8/12/2024
We had our kitchen refaced and a new quartz counter top placed by MCR in early April and I'm still extremely happy. We had our builder cabinet doors and laminate countertop removed and had soft close cabinets and drawers placed, additional drawers and a beautiful countertop placed. Ruben and Andre worked in my home and were above and beyond amazing (Please give them a raise!!!). They were friendly, detail oriented, helpful, respectful of my home and just all around great guys, we even got to enjoy the solar eclipse together! We are in love with our new kitchen and everyone who sees can't believe the transformation. The quality of the cabinets is miles above what we had, they're so easy to clean! We know they'll last a lifetime!
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Larissa Felix
8/12/2024
Our design consultant, Mark, has been outstanding. He guided us through all the service details with professionalism, politeness, and expertise.
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Andrea Viel Reed
8/12/2024
Great experience with Mark, my cabinet consultant. He was thorough, thoughtful and very knowledgeable.
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Witness Our Work Unfold

Learn more about cabinet refacing and how it can modernize your home’s kitchen.

White Shaker

joey-after.jpg - After After
White Shaker - Before Before

Ocean Blue Shaker

gina-after.jpg - After After
Ocean Blue Shaker - Before Before

Dark Gray Shaker

kitchen-cabinet-refacing-after-2.jpg - After After
Dark Gray Shaker - Before Before

White Shaker

kitchen-cabinet-refacing-after-1.jpeg - After After
White Shaker - Before Before